Care Program Catalog
Disclaimer – These are all Care Program offerings that Wellframe has available to customers. Your organization may not have some of these available or may use a custom version. Please refer to your organization for more information.
Welcome Program
Most members are put into the Welcome Program as a default when they onboard. This program does NOT focus on their specific health goals or conditions. We recommend putting them into on of the below condition specific programs to better support their journey.
| Program Title | Program Description | Member Facing Description | Target Population | Program Model | Languages | Health Topic |
|---|---|---|---|---|---|---|
| Welcome Program | A 30-day general health education program that helps support members as they onboard to the Wellframe platform. The goal of this program is to provide members with a place to land as they engage in sharing relevant personal health information with their care team. Educational articles are condition-agnostic and are designed to support members across the care continuum. Sample topics include: advance care planning, oral health, social determinants of health, and preventive care. This program can be used by itself, or if available, with a separate intake assessment. Please note survey questions within this program solely focus on addressing member health goals and priorities. | Welcome to Wellframe! This general health education program helps support you as you get started in this app. You’ll learn more about topics like advance care planning, oral health, social determinants of health, and preventive care. You’ll also get support from your care team to help meet your health goals. | Adult | Rolling | English, Spanish | Wellness And Social Support |
It is important to show your members a you are listening to them. When onboarding a new member you learn about their health goals and conditions. Utilize that information to personalize their experience by assigning them a condition specific care program.
Condition Specific Care Programs
These questions can help you determine your member’s goals based on their condition:
- Why was the member referred to Care Management?
- What is your health goal with Care Management?
- What interventions are in your care plan today that the Wellframe app can support? (pain, blood sugar, weight, etc.)
Diabetes and Prediabetes Support Programs
| Program Title | External Description | Member Facing Description | Target Population | Program Model | Languages | Health Topic(s) | Quick Tips for Care Managers |
|---|---|---|---|---|---|---|---|
| Diabetes Management | A 45-day program that provides education and support for type 2 diabetics, including information on symptoms, diagnosis, treatment options, therapeutic lifestyle changes, and important screenings and lab tests. | Diabetes doesn’t need to get you down, but you will need to keep an eye on your health. There can be a lot to keep track of with type 2 diabetes, and this care program can help you manage it. You’ll learn about topics like diabetes symptoms, complications, treatment options, screenings, lab tests, and lifestyle changes. Your care team will be there to support you as you move through the program. | Adult | Rolling | English, Spanish | Diabetes And Pre Diabetes Support | This care program should be utilized for members with a primary diagnosis of diabetes as a foundational program. It can also be used a supplemental care program if diabetes is a comorbid condition and not the primary condition. Does this member have other comorbid conditions to add? Does the member have behavioral health conditions to add? Does this member lifestyle management goals to work on? |
| Prediabetes Support | A 35-day program that provides education and support for people with prediabetes, and emphasizes the opportunity to prevent the development of type 2 diabetes through therapeutic lifestyle changes, and formation of better habits. Members will gain information and support about symptoms, therapeutic lifestyle changes, and important screenings and lab tests. | This care program will help you develop better habits and a healthier lifestyle in order to avoid developing type 2 diabetes. Designed for people with a prediabetes diagnosis or a concern about a future diagnosis, you’ll learn about symptoms, therapeutic lifestyle changes, screenings, and lab tests. Prediabetes is reversible, so information is power to make changes that matter for your long-term health. | Adult | Rolling | English, Spanish | Diabetes And Pre Diabetes Support | This care program should be utilized for members with a primary diagnosis of pre-diabetes or could be used a supplemental care program if the member has expressed a concern about diabetes. Does this member have other comorbid conditions to add? Does this member have behavioral health conditions to add? Does this member have lifestyle goals to work on? |
Cardiovascular Health Programs
| Program Title | External Description | Member Facing Description | Target Population | Program Model | Languages | Health Topic(s) | Quick Tips for Care Managers |
|---|---|---|---|---|---|---|---|
| Chronic Disease: Atrial Fibrillation | A 30-day program that provides education and support for people with atrial fibrillation, including information on symptoms, triggers, stroke risk, rate and rhythm control, medication management, procedures, and lifestyle changes. | There can be a lot to keep track of when you have atrial fibrillation. It’s important to stay on top of your care to prevent any complications, like stroke or heart attack. This care program will teach you about topics like causes, symptoms, medications for rhythm and rate control, and lifestyle changes to help you manage your atrial fibrillation diagnosis. | Adult | Rolling | English, Spanish | Cardiovascular Health | Does the member have other co-morbid conditions to add? Does the member have behavioral health conditions to add? Does the member have lifestyle management goals to work on? |
| Chronic Disease: Coronary Artery Disease | A 30-day program that provides education and support for people with CAD, including information on causes, diagnosis, complications, treatment options and medications, and lifestyle changes. | Receive support and learn more about coronary artery disease (CAD). This care program provides educational content on the causes, diagnosis, complications, treatment options, and lifestyle changes of CAD. | Adult | Rolling | English, Spanish | Cardiovascular Health | Does the member have other co-morbid conditions to add? Does the member have behavioral health conditions to add? Does the member have lifestyle management goals to work on? |
| Chronic Disease: Heart Failure | A 32-day program that provides education and support for people with heart failure, including information on home monitoring, medication management, lifestyle changes, important screenings, risks, and potential complications. | There can be a lot to keep track of when you have a heart failure diagnosis. It may be overwhelming that your heart is not working as effectively as it should.This care program will help you learn more about the risks and complications associated with a heart failure diagnosis, the benefits of at-home monitoring, how to manage medications, and the importance of lifestyle changes. Your care team will be there to support you as you move through the program. | Adult | Rolling | English, Spanish, Haitian Creole | Cardiovascular Health | Does the member have other co-morbid conditions to add? Does the member have behavioral health conditions to add? Does the member have lifestyle management goals to work on? |
| Chronic Disease: Hyperlipidemia | A 30-day program that delivers education on hyperlipidemia causes and risk factors, pathophysiology, treatments and medications, and follow-up. Lifestyle changes and emotional health are also reviewed at length. | Hyperlipidemia may not have symptoms, so it can be hard to understand why managing it matters. Hyperlipidemia can lead to complications like heart disease, so taking the steps to stay on top of it can reduce your risk of future problems. There are a lot of changes you can make to keep yourself healthy. This care program provides educational content to teach you more about the causes, risk factors, treatments, and lifestyle changes for hyperlipidemia. | Adult | Rolling | English, Spanish | Cardiovascular Health | Use this as a Condition Specific Care Program if Hyperlipidemia is the primary diagnosis or as a supplemental program if it is a co-morbid condition. Does the member have other co-morbid conditions to add? Does the member have behavioral health conditions to add? Does the member have lifestyle management goals to work on? |
| Chronic Disease: Hypertension | A 32-day program that provides education and support for people with hypertension, including information on home monitoring, lifestyle changes, important screenings, risks, and potential complications. | Hypertension, or high blood pressure, can lead to complications if left unmanaged over time. You may not feel symptoms of high blood pressure on a daily basis, which may make it harder to see the damage it can do. Help keep your blood pressure in a safe range and learn more about the importance of home monitoring, risks and complications, lifestyle changes, and screenings to manage your condition in this care program. Your care team will there to support you as you move through the program. | Adult | Rolling | English, Spanish | Cardiovascular Health | Use this as a Condition Specific Care Program if Hypertension is the primary diagnosis or as a supplemental program if it is a co-morbid condition. Does the member have other co-morbid conditions to add? Does the member have behavioral health conditions to add? Does the member have lifestyle management goals to work on? |
| Care Transitions: Heart Failure | A 29-day program that delivers education on heart failure causes and risk factors, warning signs, pathophysiology, treatments and medications, and follow-up. Lifestyle changes and emotional health are also reviewed at length. This program should be layered with a Care Transitions foundation program. It should not be used as a standalone program. Table of Contents: https://articles.wellframe.com/toc/care-transitions/post-discharge-chf.html | There can be a lot to manage after being in the hospital with a heart failure diagnosis. This care program will help you transition home and learn more about your condition. You’ll get educational content on how to recover and stay healthy, including topics like symptoms and warning signs, fluid intake, medications and treatment, and heart-healthy lifestyle habits. Your care team will be there to support you as you move through the program. | Adult | Rolling | English, Spanish | Cardiovascular Health, Care Transitions And Hospital Stay | Options- Chronic Disease: Heart Failure or Care Transitions: Medical. Be sure to enter Discharge Date. Does the member have other co-morbid conditions to add? Examples include Chronic Disease: Heart Failure. Does the member have behavioral health conditions to add? Does the member have lifestyle management goals to work on? Examples include smoking cessation. |
| Care Transitions: Cardiac Rehab | A 3 month companion program for people engaged in an outpatient cardiac rehabilitation program, that provides a 12-week, structured curriculum. Weekly modules cover heart structure and function, cardiac problems, heart healthy eating, physical activity, emotional health, goal setting, changing habits, managing healthcare, and maintaining change. This program should be layered with a Care Transitions foundation program. It should not be used as a standalone program. | While you’re in cardiac rehab (and after), you’ll need to keep an eye on your heart health. This care program helps you manage your health while in cardiac rehab. You’ll learn more about topics like the anatomy of the heart, common heart complications, goal setting, and how physical activity, emotional well-being, and diet influence your cardiovascular health. | Adult | Rolling | English, Spanish | Cardiovascular Health, Care Transitions And Hospital Stay | Use with Care Transitions: Surgical. Be sure to enter Discharge Date. Does the member have other co-morbid conditions to add? Examples include Chronic Disease: Coronary Artery Disease. Does the member have lifestyle management goals to work on? Examples include smoking cessation, stress management. |
| Care Transitions: Coronary Artery Disease | A 30-day program that provides education and support for people with CAD, including information on causes, diagnosis, complications, treatment options and medications, and lifestyle changes. This program should be layered with a Care Transitions foundation program. It should not be used as a standalone program. | This care program provides educational content to help manage your coronary artery disease (CAD) diagnosis after leaving the hospital. Learn more about symptoms, causes, treatments, and healthy lifestyle changes for CAD. | Adult | Rolling | English, Spanish | Cardiovascular Health, Care Transitions And Hospital Stay | Use with Care Transitions: Medical. Be sure to enter Discharge Date. Does the member have other co-morbid conditions to add? Examples include Chronic Disease: Myocardial Infarction. Does the member have lifestyle management goals to work on? Examples include stress management, smoking cessation, weight management. |
| Care Transitions: Myocardial Infarction | A 43-day program that delivers education on MI causes and risk factors, warning signs, pathophysiology, treatments and medications, and follow-up. Lifestyle changes and emotional health are also reviewed at length. This program should be layered with a Care Transitions foundation program. It should not be used as a standalone program. | Having a heart attack can be a life-changing event. Even though you’re home now, it’s normal to feel down or scared about what happened, or what could happen. Learn about risk factors, warning signs, and treatment options in this care program. You’ll get support from your care team as you move through the program. | Adult | Rolling | English, Spanish | Cardiovascular Health, Care Transitions And Hospital Stay | Use with Care Transitions: Surgical. Be sure to enter Discharge Date. Does the member have other co-morbid conditions to add? Examples include Chronic Disease: Coronary Artery Disease. Does the member have lifestyle management goals to work on? Examples include smoking cessation, stress management, weight management. |
| Care Transitions: Percutaneous Coronary Intervention | A 43-day program that delivers education on MI causes and risk factors, warning signs, pathophysiology, treatments and medications, and follow-up. Lifestyle changes and emotional health are also reviewed at length. This program should be layered with a Care Transitions foundation program. It should not be used as a standalone program. | This care program provides support and educational content to help transition home from a percutaneous coronary intervention (PCI) with a coronary artery disease (CAD) diagnosis. You’ll learn about post-discharge care, such as warning signs to look for, medications, and follow-up care. You’ll also learn about symptoms, causes, treatments, and healthy lifestyle changes for CAD. | Adult | Rolling | English, Spanish | Cardiovascular Health, Care Transitions And Hospital Stay, Care Transitions And Hospital Stay | Use with Care Transitions: Surgical. Be sure to enter Discharge Date. Does the member have other co-morbid conditions to add? Examples include Chronic Disease: Coronary Artery Disease. Does the member have lifestyle management goals to work on? Examples include smoking cessation, stress management, physical activity, weight management. |
| Care Transitions: Heart Failure | A 29-day program that delivers education on heart failure causes and risk factors, warning signs, pathophysiology, treatments and medications, and follow-up. Lifestyle changes and emotional health are also reviewed at length. This program should be layered with a Care Transitions foundation program. It should not be used as a standalone program. | There can be a lot to manage after being in the hospital with a heart failure diagnosis. This care program will help you transition home and learn more about your condition. You’ll get educational content on how to recover and stay healthy, including topics like symptoms and warning signs, fluid intake, medications and treatment, and heart-healthy lifestyle habits. Your care team will be there to support you as you move through the program. | Adult | Rolling | English, Spanish | Cardiovascular Health, Care Transitions And Hospital Stay, Hospitalization Or Surgery Support | Options- Chronic Disease: Heart Failure or Care Transitions: Medical. Be sure to enter Discharge Date. Does the member have other co-morbid conditions to add? Examples include Chronic Disease: Heart Failure. Does the member have behavioral health conditions to add? Does the member have lifestyle management goals to work on? Examples include smoking cessation. |
Respiratory Health Programs
| Program Title | External Description | Member Facing Description | Target Population | Program Model | Languages | Health Topic(s) | Quick Tips for Care Managers |
|---|---|---|---|---|---|---|---|
| Chronic Disease: Asthma | A 30-day program for asthmatic adults that provides education and support, including information on symptoms, diagnosis, treatment options, therapeutic lifestyle changes, and important screenings and lab tests. | Whether you’ve had asthma for a while or just started noticing symptoms, this care program provides educational content to help you manage your asthma diagnosis. You’ll learn more about symptoms, treatment options, exercise, nutrition, and asthma action plans. | Adult | Rolling | English, Spanish | Respiratory Health | Does the member have other co-morbid conditions to add? Does the member have behavioral health conditions to add? Does the member have lifestyle management goals to work on? |
| Chronic Disease: Chronic Obstructive Pulmonary Disease | A 32-day program that delivers education on COPD causes and risk factors, warning signs, pathophysiology, treatments and medications, and follow-up. Lifestyle changes and emotional health are also reviewed at length. | There’s a lot to keep track of when you have a chronic obstructive pulmonary disease (COPD) diagnosis. This care program will teach you about COPD, from causes and symptoms to treatment options. Your care team will be there for support as you move through the program. | Adult | Rolling | English, Spanish | Respiratory Health | Does the member have other co-morbid conditions to add? Does the member have behavioral health conditions to add? Does the member have lifestyle management goals to work on? |
| Care Transitions: Chronic Obstructive Pulmonary Disease | A 33-day program that delivers education on COPD causes and risk factors, warning signs, pathophysiology, treatments and medications, and follow-up. Lifestyle changes and emotional health are also reviewed at length. This program should be layered with a Care Transitions foundation program. It should not be used as a standalone program. | This care program provides educational content to help manage your chronic obstructive pulmonary disease (COPD) after leaving the hospital. Learn more about symptoms, causes, treatments, and healthy lifestyle changes for COPD. | Adult | Rolling | English, Spanish | Respiratory Health, Care Transitions And Hospital Stay | Use with Care Transitions: Medical. Be sure to enter Discharge Date. Does the member have other co-morbid conditions to add? Examples include Chronic Disease: COPD or Asthma. Does the member have lifestyle management goals to work on? Examples include stress management, smoking cessation, physical activity. |
Kidney Health Programs
| Program Title | External Description | Member Facing Description | Target Population | Program Model | Languages | Health Topic(s) | Quick Tips for Care Managers |
|---|---|---|---|---|---|---|---|
| Chronic Disease: General Chronic Kidney Disease | A 30-day program that provides education and support for people with CKD. Content includes information on risks and complications, dialysis, medication management and safety, nutrition, and lifestyle changes. This program is for members who are not currently on dialysis. | There can be a lot to manage when you have chronic kidney disease (CKD). This care program provides educational content to teach you more about topics like taking medications, kidney tests, nutrition, complications, and more. | Adult | Rolling | English, Spanish | Kidney Health | Does the member have other co-morbid conditions to add? Does the member have behavioral health conditions to add? Does the member have lifestyle management goals to work on? |
| Chronic Disease: Hemodialysis | A 44-day program that provides education and support for people with CKD currently on hemodialysis. Content includes information on CKD diagnosis, risks, and complications, the dialysis process, testing and monitoring, medication management and safety, nutrition, and lifestyle changes. | Are you receiving hemodialysis for chronic kidney disease? This care program provides educational content to teach you more about your diagnosis, risks, complications, the dialysis process, taking medications, and more. | Adult | Rolling | English, Spanish | Kidney Health | This program is best used as a supplemental program for members undergoing hemodialysis. Does the member have other co-morbid conditions to add? Does the member have behavioral health conditions to add? Does the member have lifestyle management goals to work on? |
| Chronic Disease: Peritoneal Dialysis | A 45-day program that provides education and support for people with CKD who are currently on peritoneal dialysis. Content includes information on CKD diagnosis, risks, and complications, the dialysis process, testing and monitoring, medication management and safety, nutrition, and lifestyle changes. | Are you receiving peritoneal dialysis for chronic kidney disease? This care program provides educational content to teach you more about your diagnosis, risks, complications, the dialysis process, taking medications, and more. | Adult | Rolling | English, Spanish | Kidney Health | Use this Care Program for members that are undergoing Peritoneal Dialysis- generally as a supplemental program for members with a diagnosis of Chronic Kidney Disease. Does the member have other co-morbid conditions to add? Does the member have behavioral health conditions to add? Does the member have lifestyle management goals to work on? |
| Chronic Disease: Preparing for Dialysis | An 11-day program that provides education and support for people with CKD who are in the process of preparing for dialysis treatment. Content includes information on the types of dialysis, vascular access, and emotional support. | Are you starting dialysis in the near future? This care program will teach you about the types of dialysis, the dialysis process, and vascular access before you begin dialysis. You’ll be supported by your care team as you move through the program. | Adult | Rolling | English, Spanish | Kidney Health | Use this Care Program for members that are preparing for Dialysis. Generally used as a supplemental program for members with diagnosis of Chronic Kidney Disease. Does the member have other co-morbid conditions to add? Does the member have behavioral health conditions to add? Does the member have lifestyle management goals to work on? |
| Chronic Disease: Preparing for Vascular Access | A 2-day program that provides education and support for people with a diagnosis of CKD who are preparing for vascular access. Content covers AV fistulas, AV grafts, and temporary vascular access. | Before you start hemodialysis, you’ll need vascular access. This care program will teach you how to prepare for vascular access and what the common types are. Your care team will be there to support you and answer any questions you have. | Adult | Rolling | English, Spanish | Kidney Health | Use this Care Program for members preparing for a vascular device particularly for hemodialysis. This is generally used as a supplemental program for members diagnosed with chronic kidney disease. Does the member have other co-morbid conditions to add? Does the member have behavioral health conditions to add? Does the member have lifestyle management goals to work on? |
Maternal Health Programs
| Program Title | External Description | Member Facing Description | Target Population | Program Model | Languages | Health Topic(s) | Quick Tips for Care Managers |
|---|---|---|---|---|---|---|---|
| Maternal Health: Maternal Wellness for Black Women | This 31-day program is designed as a supplement to the primary Maternal Health: Prenatal and Postpartum Support program. The goals of the program are to provide support and education to pregnant Black women to close known gaps in care and improve outcomes in this population. Topics covered include the importance of prenatal care, clinical warning signs to watch out for, taking an active role in healthcare, and lifestyle and wellness tips.This 31-day program is designed as a supplement to the primary Maternal Health: Prenatal and Postpartum Support program. The goals of the program are to provide support and education to pregnant Black women to close known gaps in care and improve outcomes in this population. Topics covered include the importance of prenatal care, clinical warning signs to watch out for, taking an active role in healthcare, and lifestyle and wellness tips. | When you’re pregnant, you want the best for you and your baby. This program is here to help make sure your voice is heard. You’ll learn how to take an active role in your own care and speak up to get the care you deserve. This includes listening to your body and knowing the warning signs to share with your care team. You’ll also learn how to focus on self-care and making sure your needs are met, both at home and with your care team. Lastly, this program will guide you in finding local groups and resources to support you during pregnancy and beyond. You got this! | Adult | Date Specific | English, Spanish, Haitian Creole | Maternal Health | Use with Maternal Health: Prenatal and Postpartum Support. Does the member have other co-morbid conditions to add? Does the member have lifestyle management goals to work on? |
| Maternal Health: Multiple Pregnancy | A 10 day supplemental program for women who are pregnant with multiples. This program provides multiples-specific educational content on topics including defining a multiple pregnancy, nutrition, emotional health, and parenting. This program should be used in coordination with the general pregnancy educational content that is delivered in the Maternal Health: Prenatal & Postpartum Support program. | When you’re pregnant with twins, triplets, or more, there is more to learn than having just one baby. This care program covers what you need to know about having multiples, from nutrition to parenting to emotional health. | Adult | Rolling | English, Spanish | Maternal Health | Use with Maternal Health: Prenatal and Postpartum Support. Does the member have other co-morbid conditions to add? Does the member have lifestyle management goals to work on? |
| Maternal Health: Prenatal and Postpartum Support | This procedure features 9 months of prenatal content and 6 weeks of postpartum content for expecting and recent mothers. | Getting support during your pregnancy journey can be helpful, whether this is your first pregnancy or you’ve been a parent for a while now. This care program provides educational content and prenatal support during the entirety of your pregnancy, in addition to 6 weeks of postpartum education. | Adult | Date Specific | English, Spanish | Maternal Health | Does the member have other co-morbid conditions to add? Does the member have behavioral health conditions to add? Does the member have lifestyle management goals to work on? |
| Maternal Health: Gestational Hypertension | A 10 day supplemental program for women with gestational hypertension or chronic hypertension during pregnancy. This program provides educational content on the effects of gestational hypertension, monitoring blood pressure at home, a heart healthy diet, and safe exercise. This program should be used in coordination with the general pregnancy educational content that is delivered in the Maternal Health: Prenatal & Postpartum Support program. | Keeping your blood pressure under control is important for you and your baby’s health during and after pregnancy. This care program provides educational content to help you manage gestational hypertension. Learn about the effects of gestational hypertension, how to monitor blood pressure at home, what makes for a healthy diet, and safe ways to exercise. | Adult | Rolling | English, Spanish | Maternal Health, Cardiovascular Health | Use with Maternal Health as a supplement for additional educational support for Gestationial Hypertension. |
| Maternal Health: Gestational Diabetes | A 10 day supplemental program for women that have been diagnosed with gestational diabetes. This program provides educational content on the effects of gestational diabetes, achieving blood sugar control, testing blood sugar, and diabetes medications. This program should be used in coordination with the general pregnancy educational content that is delivered in the Maternal Health: Prenatal & Postpartum Support program. | Controlling your blood sugar is important for you and your baby’s health during and after pregnancy. This care program provides educational content to help you manage gestational diabetes. Learn about the effects of your condition, how to test and control blood sugar levels, and which medications are available. | Adult | Rolling | English, Spanish | Maternal Health, Diabetes And Pred Diabetes Support | Use with Maternal Health as a supplement for additional educational support for Gestationial Diabetes. |
Women’s Health Programs
| Program Title | External Description | Member Facing Description | Target Population | Program Model | Languages | Health Topic(s) | Quick Tips for Care Managers |
|---|---|---|---|---|---|---|---|
| Perimenopause | A 41-day program to help anyone who might experience or is currently experiencing perimenopause understand what is happening in their body. This program covers what happens at a hormonal level, as well as lifestyle changes that can ease symptoms. It also discusses hormonal and non-hormonal medication, supplementation, and other management options. Lastly, it provides support around discussing perimenopause with providers, family, and others. Note: This program includes a companion downloadable toolkit for members that provides support in navigating perimenopausal care options with providers. This content is also provided in nondownloadable format in the program. | The transition to menopause and beyond is a natural part of life. Not everyone experiences this transition in the same way. For some, the transition can be a little bumpy. And for others, it can be more like a rollercoaster. No matter your experience, there are ways to make it smoother. This program will help you understand the changes that happen in your body during the transition to menopause. It will also give you tools to make the transition easier and make sure you get the support you need to feel your best. | Adult | Rolling | English, Spanish, Haitian Creole | Womens Health | Does the member have other co-morbid conditions to add? Does the member have behavioral health conditions to add? Does the member have lifestyle management goals to work on? |
Mental and Behavioral Health Programs
| Program Title | External Description | Member Facing Description | Target Population | Program Model | Languages | Health Topic(s) | Quick Tips for Care Managers |
|---|---|---|---|---|---|---|---|
| Behavioral Health: Anxiety | A 31-day anxiety program for adults focused on education around causes, risks, treatment options (including lifestyle changes), and the importance of longterm follow-up. An emphasis is placed on normalizing anxiety and reducing shame around the diagnosis. | There can be a lot to keep track of when you’re managing an anxiety diagnosis. Understanding the causes, risks, and treatments for anxiety can help you better handle the challenges of daily life. This care program provides educational content to help you learn more about your condition. You’ll be supported by your care team as you move through the program. | Adult | Rolling | English, Spanish, Haitian Creole | Mental And Behavioral Health | Does the member have other co-morbid conditions to add? Does the member have lifestyle management goals to work on? Examples include stress management, physical activity. |
| Behavioral Health: Bipolar Disorder | A 30-day bipolar disorder program for adults focused on education and treatment options, and the importance of longterm follow-up. An emphasis is placed on the importance of regular follow-up, medication adherence, and social support. | There can be a lot to keep track of when you’re managing a bipolar disorder diagnosis. Learn more about treatment options, taking medications, sources of support, and the importance of working with your care team in this care program. You’ll be supported by your care team as you move through the program. | Adult | Rolling | English, Spanish, Haitian Creole | Mental And Behavioral Health | Does the member have other co-morbid conditions to add? Does the member have lifestyle management goals to work on? Examples include stress management, social isolation. |
| Behavioral Health: Depression | A 30-day depression program for adults focused on education around causes, risks, treatment options (including lifestyle changes), and the importance of longterm follow-up. An emphasis is placed on normalizing depression and reducing shame around the diagnosis. | There can be a lot to keep track of when you’re managing a depression diagnosis. Learn more about causes, symptoms, risks, lifestyle changes, and treatment options available to you in this care program. Your care team will be there for support as you move through the program. | Adult | Rolling | English, Spanish, Haitian Creole | Mental And Behavioral Health | Does the member have other co-morbid conditions to add? Does the member have lifestyle management goals to work on? Examples include stress management, social isolation, physical activity. |
| Behavioral Health: Post Traumatic Stress Disorder | A 30-day PTSD supplemental program focused on education around causes, risk factors, treatment options (including lifestyle changes), and the importance of longterm follow-up. This program is meant to be layered with a behavioral health foundation program. | There can be a lot to keep track of when you’re managing a post-traumatic stress disorder (PTSD) diagnosis. Learn more about symptoms, diagnosis, causes, risk factors, lifestyle changes, and treatment options available to you in this care program. Your care team will be there for support as you move through the program. | Adult | Rolling | English, Spanish, Haitian Creole | Mental And Behavioral Health | Does the member have other co-morbid conditions to add? Does the member have lifestyle management goals to work on? Examples include stress management, social isolation, physical activity. |
| Behavioral Health: Schizophrenia | A 30-day schizophrenia disorder program for adults focused on education and treatment options, and the importance of longterm follow-up. An emphasis is placed on the importance of regular follow-up, medication adherence, and social support. This program should be used in conjunction with a Behavioral Health & Wellness foundation program. | There can be a lot to keep track of when you’re managing a schizophrenia diagnosis. Learn about symptoms, the importance of early intervention, treatment options, and how to manage your condition in this care program. Your care team will be there for support as you move through the program. | Adult | Rolling | English, Spanish, Haitian Creole | Mental And Behavioral Health | Does the member have other co-morbid conditions to add? Does the member have lifestyle management goals to work on? Examples include stress management, social isolation, physical activity. |
| Behavioral Health: Substance Use | A 30-day substance use supplemental program focused on education around causes, risk factors, treatment options (including lifestyle changes), and the importance of long-term follow-up. This program should be used in conjunction with a Behavioral Health & Wellness foundation program. | Whether you’re unsure if you have a problem or you’ve decided to quit, this care program gives you the tools to work with your care team to manage your substance use. You’ll learn more about addiction, medication and treatment options, and lifestyle changes.Your care team will be there to support you as you move through the program. | Adult | Rolling | English, Spanish, Haitian Creole | Mental And Behavioral Health | Does the member have other co-morbid conditions to add? Does the member have lifestyle management goals to work on? Examples include stress management, social isolation, physical activity. |
| Substance Use | A 74-day program designed to serve as a companion resource for any member at any stage of their substance use recovery journey, from precontemplation through maintenance. This program is informed by best practices in cognitive behavioral therapy and dialectical behavior therapy. It is not intended to serve as a replacement for substance use disorder treatment or therapy. Instead, it provides supplemental and supporting information on setting healthy habits, the value of mindfulness and mindset, and tools members can use to support their healthy recovery. | This care program may be different than other programs or reading you might have done about substance use. It’s not a treatment program. It’s meant to give you information and help you learn strategies or skills to make the changes you decide to make. You’ll work with your care team on managing not just your relationship with substances, but on your whole self, including your sleep, diet, social life, and more. | Adult | Rolling | English, Spanish, Haitian Creole | Mental And Behavioral Health | Does the member have other co-morbid conditions to add? Does the member have behavioral health conditions to add? Does the member have lifestyle management goals to work on? |
| Maternal Health: Prenatal Substance Use | A 10 day supplemental program for women who are experiencing difficulties with substance use (tobacco, alcohol, illicit drugs) during their current pregnancy. This program provides educational content on topics including risks of substance use, breaking the habit, and the effects on infants and breastfeeding. This program should be used in coordination with the general pregnancy educational content that is delivered in the Maternal Health: Prenatal & Postpartum Support program. | This care program discusses the risks of substance use during pregnancy and gives support on breaking the habit of addiction. Your care team will be there to support you as you learn throughout the program. | Adult | Rolling | English, Spanish | Mental And Behavioral Health, Maternal Health | Use with Maternal Health: Prenatal and Post Partum Support. Does the member have other co-morbid conditions to add? Does the member have lifestyle management goals to work on? |
| Behavioral Health and Wellness Foundation | A 30-day behavioral health foundation program for adults focused on education around causes, risk factors, treatment options (including lifestyle changes), and the importance of longterm follow-up. An emphasis is placed on normalizing behavioral health diagnoses and reducing shame around the diagnosis. | Your mental health is just as important as your physical health. Learn more about self-care, symptoms to watch for,medication management, and working with your care team when you have a behavioral health diagnosis. You’ll be supported by your care team as you move through the program. | Adult | Rolling | English, Spanish | Mental And Behavioral Health, Wellness And Social Support | Use as a Behavioral Health foundational program. Does the member have other co-morbid conditions to add? Does the member have lifestyle management goals to work on? Examples include, stress management physical activity. |
Care Transitions and Hospital Stay Programs
| Program Title | External Description | Member Facing Description | Target Population | Program Model | Languages | Health Topic(s) | Quick Tips for Care Managers |
|---|---|---|---|---|---|---|---|
| Post-Discharge Behavioral Health and Wellness | A 30-day date-dependent program for adults recently discharged for a behavioral health diagnosis focused on education around causes, risk factors, treatment options (including lifestyle changes), and the importance of longterm follow-up. An emphasis is placed on normalizing behavioral health diagnoses and reducing shame around the diagnosis. | Adult | Date Specific | English, Spanish, Haitian Creole | Care Transitions and Hospital Stay | Does the member have other co-morbid conditions to add? Does the member have lifestyle management goals to work on? |
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| Care Transitions: Total Knee Arthroplasty | A 45-day program that delivers comprehensive education on successful recovery from total knee arthroplasty. Includes information on warning signs, wound care, follow-up appointments, pain management, physical therapy, and lifestyle changes. This program should be layered with the Surgical Care Transitions foundation program. It should not be used as a standalone program. | Getting knee replacement surgery is a big deal. Once you come home, how do you ensure a smooth recovery while avoiding having to go back to the hospital? Learn more about how to best recover from knee replacement surgery in this care program. You’ll get educational content on topics like wound care, warning signs to look for, follow-up appointments, pain management, and physical therapy. | Adult | Rolling | English, Spanish | Care Transitions And Hospital Stay | Use with Care Transitions: Surgical. *Consider adding monitoring pain care program.Be sure to enter Discharge Date. Does the member have other co-morbid conditions to add? Does the member have lifestyle management goals to work on? |
| Care Transitions: Surgical | A 37-day program that provides education and support for adults who were admitted to the hospital for a surgical diagnosis. Education is delivered at three critical time points, prior to admission, on preparation for discharge, and upon discharge. Educational content covers topics including: getting ready for surgery, learning new skills, medications, signs of infection, follow-up care, and pain management. The goal of this program is to ensure safe and successful transition from hospital to home. | Getting surgery is a big deal. How do you best prepare for it? And once you come home, how do you ensure a smooth recovery while preventing future hospitalizations? Learn how to best prepare and recover from a surgical procedure in this care program. | Adult | Date Specific | English, Spanish | Care Transitions And Hospital Stay | *Consider adding Monitoring Pain Care Program. Be sure to enter Discharge Date. Does the member have other co-morbid conditions to add? Does the member have behavioral health conditions to add? Does the member have lifestyle management goals to work on? |
| Care Transitions: Medical | A 30-day program that provides education and support for adults who were admitted to the hospital for a medical diagnosis. Education is delivered at two critical time points, on preparation for discharge and upon discharge. Educational content covers topics including: support at home, learning new skills, medications, signs of infection, follow-up care, and stress reduction. The goal of this program is to ensure safe and successful transition from hospital to home. | It’s important to be informed before going to the hospital and stay on top of your care after leaving the hospital to avoid having to go back. This care program provides educational content to help you successfully prepare for and transition home from the hospital with support from your care team. You’ll learn about various topics like signs of infection, follow-up care, medications, and healthy lifestyle habits. | Adult | Date Specific | English, Spanish | Care Transitions And Hospital Stay, Hospitialization Or Surgery Support | Be sure to enter Discharge Date. Does the member have other co-morbid conditions to add? Does the member have behavioral health conditions to add? Does the member have lifestyle management goals to work on? |
Cancer Support Programs
| Program Title | External Description | Member Facing Description | Target Population | Program Model | Languages | Health Topic(s) | Quick Tips for Care Managers |
|---|---|---|---|---|---|---|---|
| Oncology: Breast Cancer | A 35-day program that delivers educational content on breast anatomy, metastasis, diagnosis and testing, staging, treatment options, nutritional support, and emotional support. This program should be layered with the Cancer Support foundation program. It should not be used as a standalone program. | A cancer diagnosis is overwhelming. It can be hard to keep track of medical information on your own during this time. This care program provides education on breast anatomy, diagnosis and testing, treatment, and more to help you move forward. Your care team will be there for support as you move through the program. | Adult | Rolling | English, Spanish, Haitian Creole | Cancer Support | Use with Oncology: Cancer Support. Does the member have other co-morbid conditions to add? Does the member have lifestyle management goals to work on? |
| Oncology: Cancer Support | A 45 day cancer support program that focuses on support for a new cancer diagnosis. Topics include emotional and social health, treatment options, and daily life. | Designed to help those with a recent cancer diagnosis, this care program provides educational content about daily life, emotional and social well-being, and treatment options. You’ll receive support from your care team to make sure you have everything you need. | Adult | Rolling | English, Spanish, Haitian Creole | Cancer Support | Does the member have other co-morbid conditions to add? Does the member have behavioral health conditions to add? Does the member have lifestyle management goals to work on? |
| Oncology: Lung Cancer | A 28-day program that delivers educational content on lung anatomy, types of lung cancer, diagnosis and testing, staging, treatment options, nutritional support, and emotional support. This program should be layered with the Cancer Support foundation program. It should not be used as a standalone program. | A cancer diagnosis is overwhelming. It can be hard to keep track of medical information on your own during this time. This care program provides educational content to support a lung cancer diagnosis. Learn about lung anatomy, diagnosis and testing, types of lung cancer, staging, nutritional support, and treatment options. Your care team will be there for support as you move through the program. | Adult | Rolling | English, Spanish | Cancer Support | Use with Oncology: Cancer Support. Does the member have other co-morbid conditions to add? Does the member have lifestyle management goals to work on? |
| Oncology: Prostate Cancer | A 34-day program for men living with prostate cancer that delivers educational content on prostate anatomy, metastasis, diagnosis and testing, staging, treatment options, nutritional support, and emotional support. This program should be layered with the Cancer Support foundation program. It should not be used as a standalone program. | A cancer diagnosis is overwhelming. It can be hard to keep track of medical information on your own during this time. This care program provides educational content to support a prostate cancer diagnosis. Learn about prostate anatomy, diagnosis and testing, metastasis, staging, nutritional support, and treatment options. Your care team will be there for support as you move through the program. | Adult | Rolling | English, Spanish | Cancer Support | Use with Oncology: Cancer Support. Does the member have other co-morbid conditions to add? Does the member have lifestyle management goals to work on? |
Pediatric Health Programs
| Program Title | External Description | Member Facing Description | Target Population | Program Model | Languages | Health Topic(s) | Quick Tips for Care Managers |
|---|---|---|---|---|---|---|---|
| Pediatric Caregiver: EPSDT | A comprehensive resource guide that provides an overview of the care available to children eligible for EPSDT under the Medicaid benefit. The goal of this program is to help support the components of the EPSDT mandate while simultaneously providing value through delivering meaningful education to caregivers. It is important to note that portions of this program will be customizable based on state specific EPSDT guidelines. 15 days of educational content is delivered on topics including the importance of well visits, identifying developmental red flags, oral health, and immunizations. In addition, members will have access to age specific content on well visits and developmental surveillance. Members will also have survey questions and encouragement messages added to their checklist for 60 days from the start of the program. | This care program provides an overview of the care available to children eligible for EPSDT under the Medicaid benefit. You’ll get educational content on topics like the importance of well visits, identifying developmental red flags, oral health, and immunizations. This program also includes age-specific content on well visits and developmental milestones. | Pediatric Caregiver | Rolling | English, Spanish, Haitian Creole | Pediatric Health | Does the child have asthma? Does the child have need to have behavioral health added? Does the child need Pediatric Caregiver: Medical Care Transitions? Does the child need Pediatric Caregiver: Surgical Care Transitions? |
| Pediatric Caregiver: Medical Care Transitions | IMPORTANT: Parent Proxy PROMIS surveys assessing pain intensity and physical stress are utilized throughout this program. While this program is designed for caregivers of children 17 years of age or younger, please note the scoring of the PROMIS Parent Proxy surveys are only clinically validated for children ages 5 to 17. A 37-day program that provides education and support for caregivers of a child who was recently admitted to the hospital for a medical condition. The goal of this program is to support caregivers at two critical time points in this process: upon preparation for discharge and during the transition from hospital to home. Education is delivered on topics including preparing for a hospital stay, the importance of outpatient follow-up, when to contact a healthcare provider, and how to support the child after discharge. | Learn how to best support a child who has recently been admitted to the hospital. This care program focuses on educating and supporting caregivers who need help transitioning from hospital to home after a child’s discharge. You’ll be supported by your care team, who can answer any questions you have as you move through the program. | Pediatric Caregiver | Date Specific | English, Spanish | Pediatric Health, Care Transitions And Hospital Stay | Use with Pediatric Caregiver: EPSDT. Does the child need Pediatric Caregiver: Asthma? Does the child need Pediatric Caregiver: Behavior Health Foundations? |
| Pediatric Caregiver: Surgical Care Transitions | IMPORTANT: A Parent Proxy PROMIS survey assessing pain intensity is utilized in this program. While this program is designed for caregivers of children 17 years of age or younger, please note the scoring of the PROMIS Parent Proxy survey is only clinically validated for children ages 5 to 17. A 44-day program that provides education and support for caregivers of a child who are preparing for their child to be admitted to the hospital for a surgical procedure. The goal of this program is to support caregivers at three critical time points in this process: prior to the procedure, upon preparation for discharge, and during the transition from hospital to home. Education is delivered on topics including preparing for a hospital stay, the importance of outpatient follow-up, when to contact a healthcare provider, and how to support the child after discharge. | Are you caring for a child who needs surgery? In this care program you’ll learn how to actively prepare for a child to be admitted to the hospital and how to transition from hospital to home after discharge. You’ll be supported by your care team, who can answer any questions you have as you move through the program. | Pediatric Caregiver | Date Specific | English, Spanish | Pediatric Health, Care Transitions And Hospital Stay | Use with Pediatric Caregiver: EPSDT. Does the child need Pediatric Caregiver: Medical Care Transitions added? |
| Care Transitions: Type 1 Diabetes Pediatric Caregiver | IMPORTANT: The PROMIS Parent Proxy Depressive Symptoms survey is utilized in this program. While this program is designed for caregivers of children 17 years of age or younger, please note the scoring of the PROMIS Parent Proxy Depressive Symptoms survey is only clinically validated for children ages 5 to 17. A 30-day supplemental program that provides education to caregivers of children who were recently discharged home after being hospitalized for a new diagnosis or due to complications from type 1 diabetes. The goal of this program is to educate and support caregivers during this transition to home in an effort to prevent readmission. Education is delivered on topics including the effect of type 1 diabetes on the body, when to seek medical attention, and key components of type 1 diabetes management (such as blood sugar monitoring and insulin delivery). If available, this program may be used in conjunction with the following Pediatric Biometrics programs: Pediatric Fasting Breakfast Blood Sugar, Pediatric Fasting Lunch Blood Sugar, Pediatric Fasting Dinner Blood Sugar, Pediatric Bedtime Blood Sugar, Pediatric Fasting Daily Blood Sugar, Pediatric 2 Hour Postprandial Blood Sugar, and Pediatric Ketone Check where clinically appropriate. | It’s normal to feel a mix of emotions after having a child in the hospital due to diabetes. This care program provides educational content each day to teach you more about how to manage your child’s diabetes and prevent future hospitalizations. You’ll be supported by your care team and they can answer any questions as you move through the program. | Pediatric Caregiver | Rolling | English, Spanish | Pediatric Health, Care Transitions And Hospital Stay, Diabetes and Pre Diabetes Support | Use with Pediatric Caregiver: EPSDT. Does the child need Pediatric Caregiver: Medical Care Transitions? |
| Care Transitions: Pneumonia Pediatric Caregiver | IMPORTANT: The PROMIS Parent Proxy Sleep Disturbance survey is utilized in this program. While this program is designed for caregivers of children 17 years of age or younger, please note the scoring of the PROMIS Parent Proxy Sleep Disturbance survey is only clinically validated for children ages 5 to 17. A 15-day supplemental program that provides education to caregivers of children who were recently discharged home after being hospitalized for pneumonia. The goal of this program is to educate and support caregivers during this transition to home in an effort to prevent readmission. Education is delivered on topics including the effect of pneumonia on the body, when to seek medical attention, and how to best support the child in their recovery. If clinically appropriate, this program may be used in conjunction with the Pediatric Daily Peak Flow biometrics program. | Now that your child is home, they’re on their way to getting better from pneumonia. This care program provides educational content to help you learn about your child’s recovery after discharge and what you can do to prevent future hospitalizations. You’ll be supported by your care team and they can answer any questions as you move through the program. | Pediatric Caregiver | Rolling | English, Spanish | Pediatric Health, Care Transitions And Hospital Stay, Respiratory Health | Use with Pediatric Caregiver: EPSDT. Does the child need Pediatric Caregiver: Medical Care Transitions? |
| Pediatric Caregiver: Behavioral Health Foundations | IMPORTANT: PROMIS Parent Proxy surveys assessing anxiety, depression, and peer relationships are utilized throughout this program. While this program is designed for caregivers of children 17 years of age or younger, please note the scoring of the PROMIS Parent Proxy surveys are only clinically validated for children ages 5 to 17. This program provides educational content and support for caregivers of children who are experiencing challenges with their mental health. The goal of this program is to support caregivers in the management of their child’s behavioral health diagnosis. Content may also be applicable for caregivers who want to learn more about how to support positive mental wellbeing in their child. Education is delivered on topics including factors that contribute to mental health conditions, when to seek medical attention, and common management strategies. | Learn how to best provide support for a child who may be experiencing challenges with mental health in this care program. You’ll get educational content each day that focuses on maintaining mental wellness for children aged 2 to 17. | Pediatric Caregiver | Rolling | English, Spanish | Pediatric Health, Mental And Behavioral Health, Wellness And Social Support | Use with Pediatric Caregiver: EPSDT. Does the child need Pediatric Caregiver: Medical Care Transitions? Does the child need Pediatric Caregiver: Surgical Care Transitions? |
| Pediatric Caregiver: Asthma | IMPORTANT: The PROMIS Parent Proxy Asthma Impact survey is utilized in this program. While this program is designed for caregivers of children 2 to 17 years old, please note the scoring of the PROMIS Parent Proxy Asthma Impact survey is only clinically validated for children ages 5 to 17. A 45-day program that provides education and support for caregivers of children with asthma. The goal of this program is to support caregivers in the management of their child’s asthma. Education is delivered on topics including asthma’s effect on the body, when to seek medical attention, and common management strategies. This program has been designed to be delivered in conjunction with Pediatric Daily Peak Flow biometrics program when clinically appropriate. | Learn how to best provide support for a child with asthma through this care program. You will get educational content each day to teach you about topics like recognizing asthma triggers and symptoms, understanding how to maintain control of asthma, knowing when to seek medical attention, and being aware of the importance of an asthma action plan. | Pediatric Caregiver | Rolling | English, Spanish | Pediatric Health, Respiratory Health | Use with Pediatric Caregiver: EPSDT. Does the child need Pediatric Caregiver: Medical Care Transitions? |
| Pediatric Caregiver: NICU | A 220-day program that provides education and support to caregivers of an infant admitted to the NICU. The goal of this program is to provide encouragement and guidance to caregivers at three critical time points in this process including admission to the NICU, preparation for discharge, and upon transition from NICU to home. Education is delivered to specifically address common issues or caregiver concerns that may occur at each of these time points. | When you have a baby in the NICU, you may feel a lot of different emotions. This care program provides support and educational content around a child’s admission to the NICU, getting ready for discharge, and the transition from NICU to home. Your care team will be there for support as you move through the program. | Pediatric Caregiver | Date Specific | English, Spanish | Pediatric Health, Wellness And Social Support | Use with Pediatric Caregiver: Newborn Wellness and Prevention (1 Year). Does the child need Pediatric Caregiver: Surgical Care Transitions added? Does the child need Pediatric Caregiver: Medical Care Transitions added? |
| Pediatric Caregiver: Newborn Wellness and Prevention (1 Year) | A 365 day program that provides education to caregivers of infants beginning in the newborn period and continuing throughout their first year of life. The content delivered throughout this program is intentionally timed to be delivered in relation to the infant’s birth date so that it maintains age specificity throughout the entire program. The goal of this program is to provide support to caregivers as they learn to navigate caring for their new baby. Education is delivered on topics including basic newborn care, feeding and nutrition, safety, developmental surveillance, and the importance of well visits. This program has been designed to be delivered in conjunction with Infant Diaper Count biometrics program when clinically appropriate. | Caring for a new baby can be exciting, overwhelming, and rewarding. As your baby grows, they’ll go through many different stages and phases. It’s a lot to keep up with. Follow this care program for age-related content and support, from birth to age 1. | Pediatric Caregiver | Date Specific | English, Spanish | Pediatric Health, Wellness And Social Support | Use with Pediatric Caregiver: EPSDT. Does the child need Pediatric Caregiver: NICU? |
Pain Management Programs
| Program Title | External Description | Member Facing Description | Target Population | Program Model | Languages | Health Topic(s) | Quick Tips for Care Managers |
|---|---|---|---|---|---|---|---|
| Pain Management: Migraines | A 25 day foundation program that provides education and support to adults who are living with migraines. The goal of this program is to provide the essential tools needed to manage migraines in collaboration with the care team. Education is delivered on topics including migraine triggers, acute and preventative management, when to seek medical attention, complementary care, and stress reduction. This program also utilizes the following PROMIS Surveys to assess for migraine interference with daily life: PROMIS Sleep Disturbance and PROMIS Pain Interference. | Migraines can impact your daily life, interfering with things like work and your ability to complete daily tasks. There is a lot you can learn to help prevent migraines from happening, or manage them when they do hit. This care program provides helpful info about what causes migraines and tips to help you better manage migraines with your care team. You’ll answer questions that will help us learn more about how to best support you and connect you with resources. You can chat with your care team at any time if you have questions or concerns. | Adult | Rolling | English, Spanish | Pain Management | Does the member have other co-morbid conditions to add? Does the member have behavioral health conditions to add? Does the member have lifestyle management goals to work on? |
| Pain: Chronic Back Pain | A 32-day program offering education, resources, and specific solutions for understanding and managing chronic back pain independently and with a care team. This includes a focus on shared decision-making and various treatment options, such as pharmacological and non-pharmacological approaches, and surgery. This program highlights how stage of life and lifestyle impact back pain while encouraging proactivity to improve quality of life. Provides opportunity of knowledge reinforcement for the member through surveys. | Does your back bother you? This care program gives you short, daily content to help you learn more about why your back hurts and what you can do to help. You’ll learn about ways to be proactive in your own care. We’ll also share tips on how to change your habits to improve your quality of life over time. | Adult | Rolling | English, Spanish | Pain Management | Does the member have other co-morbid conditions to add? Does the member have behavioral health conditions to add? Does the member have lifestyle management goals to work on? |
Wellness and Social Support Programs
| Program Title | External Description | Member Facing Description | Target Population | Program Model | Languages | Health Topic(s) | Quick Tips for Care Managers |
|---|---|---|---|---|---|---|---|
| Fall Prevention | A 20 day program that educates on fall prevention. Topics include causes, risks, medication safety and home safety tips. Lifestyle changes such as nutrition and physical activity are also reviewed. | Falls can be scary, but there’s a lot you can do to prevent them from happening. This care program provides educational content to teach you more about what can increase your risk for falls, home safety tips, and medication safety. You’ll get continued support from your care team as you go through the program. | Adult | Rolling | English, Spanish | Wellness And Social Support | Fall prevention pairs well with Transitions of Care, Pain Conditions or Monitoring Programs. Also consider this supplemental care program for members with certain medications that have side effects. |
| Helping Yourself and Others in a Medical Emergencey | An 16-day program that explains what to do in a medical emergency. The program covers heart attack, choking, stroke, seizures, and infections. For each case, members learn the signs to look for, when to call 911, and what might happen after they do. They also learn how calling 911 works and how to find further training. | This care program will help you know what to do in a medical emergency, like a heart attack or stroke. It may seem scary, but there are simple steps you can take to save someone’s life. This program will cover how to recognize a medical emergency and what you can do to help. That way you have the tools you need to act quickly if you need to. | Adult | Rolling | English, Spanish, Haitian Creole | Wellness And Social Support | Consider for low-risk populations or, when members have completed care management programming, step down. |
| Making Habits Stick: The Foundation for Good Health | A 13-day program that explains the science of habits and how habits apply to key pillars of health. The program presents a research-backed method for creating healthy habits. Then it explains how habits apply to 5 health topics: diet, exercise, sleep, mental health, and appointments and medication adherence. | This care program will help you make habits that improve your health. You’ll learn a research-backed method for creating lasting habits. Then you’ll learn habit-building tips for exercise, sleep, mental health, and more. Habits can make healthy living feel more natural and almost automatic. This program will show you how. | Adult | Rolling | English, Spanish, Haitian Creole | Wellness And Social Support | Consider for low-risk populations or when members have completed care management programming, step down. |
| Preventive Care: Why Regular Appointments Add Up | An 18-day program to help anyone better understand how medical care can prevent illness or treat it before it gets worse. It covers 8 topics: screenings, vaccines, medical care options, teeth, eyes, skin, and emergency care. It also covers the effects of social determinants of health. | In this care program, you’ll learn about medical care options that can prevent you from getting sick or treat you quickly if you do. The program covers common screenings, vaccines, and routine care. You’ll also learn about different types of medical providers, such as doctor’s offices, clinics, and urgent care centers. Knowing more about these options can help you get the most out of your care. | Adult | Rolling | English, Spanish, Haitian Creole | Wellness And Social Support | Consider for low-risk populations or when members have completed care management programming, step down. |
| Program Supplement: Managing Stress | A 19-day program that provides education and resources to help members manage their stress. This program will help members to identify stress, understand when stress becomes a problem, and provide them with strategies to help them achieve their personal stress management goals. Members will receive information on topics including signs of chronic stress, how to spot and address thinking traps, and stress reduction techniques such as box breathing and progressive muscle relaxation. | This care program provides practical tools you can use every day to better manage stress and reduce its impact on your life. Learn how to identify stress, understand when stress becomes a problem, and take steps to help achieve your personal stress management goals. You’ll get information on topics like signs of chronic stress, how to spot and address thinking traps, and stress reduction techniques, like box breathing and progressive muscle relaxation. | Adult | Rolling | English, Spanish, Haitian Creole | Wellness And Social Support | Does the member have other co-morbid conditions to add? Does the member have behavioral health conditions to add? Does the member have lifestyle management goals to work on? |
| Program Supplement: Weight Loss | A 90-day weight loss program that focuses on education and support for improving eating habits, nutrition, and physical activity. Encourages users to set regular goals for diet and exercise. | Are you trying to reach your goal of losing weight? This care program will help you toward your goal by providing support and educational content. You will learn about how to create a weight loss plan, healthy eating habits, and how to incorporate physical activity into your lifestyle. | Adult | Rolling | English, Spanish, Haitian Creole | Wellness And Social Support | Does the member have other co-morbid conditions to add? Does the member have behavioral health conditions to add? Does the member have lifestyle management goals to work on? |
| Program Supplement: Physical Activity | A 67-day physical activity program for adults that provides education and support, including information on nutrition and the benefits of exercise. | Get moving! This care program offers daily guidance on how to build more physical activity into your life. You’ll also learn about the benefits of activity and the role nutrition plays in building healthy habits. | Adult | Rolling | English, Spanish, Haitian Creole | Wellness And Social Support | Does the member have other co-morbid conditions to add? Does the member have behavioral health conditions to add? Does the member have lifestyle management goals to work on? |
| Program Supplement: Smoking Cessation | A 42-day program that focuses on increasing awareness of the harmful effects of smoking, the benefits of quitting, potential cessation options, and how to get help. | Quitting smoking can be one of the best, yet hardest decisions you can make for your health. This care program provides support in your journey to quit smoking. Learn about the harmful effects of smoking, the benefits of quitting, and potential cessation options. | Adult | Rolling | English, Spanish | Wellness And Social Support | Does the member have other co-morbid conditions to add? Does the member have behavioral health conditions to add? Does the member have lifestyle management goals to work on? |
| Social Isolation | A 21-day program that begins with 7 days of education to help members combat social isolation such as setting up a routine and communication plan. It encourages members to reach out for resources and identifies social needs. A survey is sent to the member 2 weeks after program completion to check in and assess if they feel any different or have implemented any interventions described in the program. Can also be used with a 1 question standalone survey to inquire about social isolation. Can be used with a 1 question standalone survey to inquire about social isolation. | This care program provides educational content about how to combat social isolation and loneliness. Topics covered in this program include setting up a routine, how to communicate with others, and prioritizing your mental health. You’ll get support from your care team every step of the way. You may feel alone, but you are not. | Adult | Rolling | English, Spanish | Wellness And Social Support | Does the member have other co-morbid conditions to add? Does the member have behavioral health conditions to add? Does the member have lifestyle management goals to work on? |
| Your Health Across Your Life: How to Feel Better Longer | A 21-day program that explains how lifestyle affects health. It covers 8 topics: diet, exercise, sleep, substance use, preventative care, social connections, mental health, and workplace issues. For each topic, the program recommends lifestyle changes that can prevent or relieve illness. | This care program will help you maximize your health. You’ll learn the key factors that cause illness and what you can do about them. This program covers well-known topics like exercise and sleep, as well as preventive care and workplace issues. In it, you’ll gain insights and practical tips to take control of your health. | Adult | Rolling | English, Spanish, Haitian Creole | Wellness And Social Support | Consider for low-risk populations or when members have completed care management programming, step down. |
| Caregiver Support | A 26-day program that provides education and support for adults caring for someone with a chronic or disabling condition. It emphasizes the need for one’s own personal mental and physical wellness. Additionally, members will gain information regarding communication strategies, staying organized, and asking for help. While not all content may be relevant for those caring for someone in the pediatric population, the content covering mental and physical wellness, communication strategies, and asking for help may still be of benefit. | This care program helps support you as a caregiver. Whether you’re new to caregiving or have been doing this for a long time, this program is for you. The program will teach you about how to care for your mental and physical health. You’ll learn how to spot the signs that you need more help and where to find support. You’ll also get tips on staying organized and tackling hard conversations. Being a caregiver is important. Caring for yourself is just as important. | Adult | Rolling | English, Spanish | Wellness And Social Support, Pediatric Health | The Caregiver Support program provides education specifically for the caregiver who is caring for someone with a chronic and or disabling condition. |